Shipping Policy

📦 Shipping Policy – Casa de Emeralds

At Casa de Emeralds, every order is carefully processed to ensure your jewelry arrives safely and beautifully presented.

📬 Standard Shipping

We offer standard shipping (5–8 business days) on all orders. Once your order is processed and shipped, you will receive tracking information via email.

Shipping times may vary based on destination and customs clearance. Please allow additional time during holidays or promotional periods.

🚚 Expedited Shipping

Faster shipping options are available at checkout. Rates and delivery estimates will be shown based on your location.

🛠 Order Processing Time

All orders are processed within 1–3 business days. Custom pieces or limited-edition drops may take slightly longer to ship, and any delays will be communicated via email.

🌍 International Shipping

We currently offer shipping to select countries. Please note:

• Customers are responsible for any customs duties, VAT, or import taxes

• Delivery times for international orders may vary by region

📦 Lost or Delayed Packages

Once your order is shipped, it becomes the responsibility of the carrier. If your tracking shows a delay or issue, please contact the shipping provider directly. If you need support, reach out to us at support@casadeemeralds.com, and we’ll do our best to assist.